South Florida Tech HubSouth Florida Tech Hub

Technology Specialist

on June 10, 2024 / by Nikki Cabus ,


  • Full Time
  • Tamarac
  • September 1, 2024

Website CITY Furniture

Job Description

 

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

 

Our Vision is to be the ultimate furniture and mattress store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

 

What Benefits You’ll Receive…

Competitive, Transparent Compensation
Medical, Dental, and Vision
Life & Disability Insurance
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) with Company Match
Paid Vacation & Sick Time
Paid Parental Leave
On-Site Health & Wellness Clinic (Tamarac & Plant City)
Employee Resource Groups (ERGs)
Flexible Environment
95% Promote from Within
Employee Assistance Program (EAP)
Associate Purchase Discount Program
And so much more….

 

What this role is…

As the Technology Specialist the primary function of this position is to support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance.

 

What you’ll do…

As a Technology Specialist your responsibilities include

System Management – Ensures all computer/PC systems are functional. Determines source of computer problems such as hardware, printers, software, user access, etc. Researches error messages and makes corrections as necessary. Manages helpdesk tickets submitted by internal clients.
Internal Support – Answers staff questions in person, email, and phone on all company supported Hardware/Software applications and assists personnel as a computer resource.
Computer Monitoring – Operates and monitors computers and peripheral equipment to include; printers, access points, scanners, etc. Maintains warehouse and checks systems to ensure functionality and maintains equipment for the stock pickers.
Human Resource Management – Provides on-the-job training to new department staff members to help develop them in their position.
Installations – Performs Hardware and Software installations. Assists anytime there is a need for hardware or software upgrades to assist with job functions.
Documentation – Documents user submitted tickets and resolutions for future reference.
Transactions – Prepares documentation for work orders, equipment movement sheets, purchase orders for vendors, return merchandise authorization, and FedEx Shipping
Other – Assists with other related duties as assigned for the purpose of meeting technology needs of the company.

 

What We’re Looking For…

Competencies and Job Specific SkillsIdentifying and solving problems
Effective Communication – Verbal & Written
Technology Fluency
Information Management
Speaking effectively/Listening attentively
Relationship Management
Teamwork
Customer Orientation
Technical/Functional Expertise

 

What’s Required…

Education & Work Experience:AA degree in MIS or related field.
Work Environment & Schedule:Monday through Friday – with possible night and weekend shifts
Flexible 40-hour work week
Travel is minimal and contained within South Florida.
Physical Requirements:This position requires limited lifting.
Technology Requirements:Microsoft Office (Outlook, Word, Excel, and Power Point)
Apple Mac Operating System
Software Utility Tools
Microsoft Windows Operating System
Certifications / LicensesA Certification preferred but not required

 

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

To apply for this job please visit jobs.cityfurniture.com.

Technology Specialist