By Riley Kaminer

Member Spotlight | Dynatrace

Read Time 3 Minutes

Business: Global, publicly traded technology company. Provides a software intelligence platform that combines broad and deep observability and continuous runtime application security with advanced AIOps to deliver answers and intelligent automation from data.

Founded: 2005

HQ: Waltham, Massachusetts

Employees: Over 3,000



Dynatrace is a global technology company, listed on the New York Stock Exchange, that provides an all-in-one software intelligence platform. The company prides itself on providing a platform that combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data at an enormous scale about the performance of its clients’ applications, their underlying infrastructure, and the experience of their end users.

As the adoption of cloud computing technologies continues its rapid growth trajectory, Dynatrace will play an increasingly important role in monitoring and optimizing application performance as well as developing security IT infrastructure.

The Dynatrace® Platform provides users with automatic and intelligent observability, cloud automation, continuous runtime application security, and digital experience and business analytics – within which we offer technologies such as Session Reply, Real User Monitoring, and Synthetic Monitoring.

A key feature of its platform is Davis, a causal AI engine that sits at the core of the Dynatrace® platform. Davis works by continuously and automatically processing high-fidelity logs, metrics, traces, and user data to provide precise answers. From there, Davis can then detect and report any problems like slowdown or error-rate increases, and prioritize these by business impact.

Nestor Zapata is a Partner Cloud Evangelist for Dynatrace, focusing particularly on LATAM Partners and Alliances. In an interview with South Florida Tech Hub, Zapata underscored Dynatrace’s capabilities for intelligent observability. This goes beyond traditional monitoring, he explained: “You observe everything, but you do it with some intelligence.”

“You have an app that went down, but what caused it to go down? What is it also going to affect? How many customers potentially could be affected or have been affected by this app going down?” Zapata said that Dynatrace’s system aims to answer these questions and more.

Zapata has a uniquely comprehensive perspective on Dynatrace, having worked with the company as a customer at a previous company for many years. His day-to-day is varied: one day he could be doing training certifications, another he could be delivering hands-on workshops.

One of the most exciting trends Zapata sees in the space right now is the automation of artificial intelligence. “The AI is really there,” he asserted. “I’ve been able to experience some of that AI at work within Dynatrace as a customer.”

For Zapata, the further development of AI tech can lead to more opportunities for tech workers. “Automate yourself out of your current job role and into the next one,” he said. 

As a native Miamian, Zapata is pleased with the strides the South Florida tech scene has made recently. “It’s near and dear to me, and I’m excited about South Florida Tech Hub’s work uniting our region.” He previously worked at other major South Florida tech organizations, including Citrix, Voyager, and Miami-Dade County.

Zapata underscored the value of coming together with fellow technologists to lift each other up: “Tech Hub is a mesh of great people, and great organizations that can share their insights in a tight-knit community.”

“I’m proud to be a member of South Florida Tech Hub,” he said.


Learn more about Dynatrace by visiting their website,