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By Nikki Cabus

ChenMed Names Steve Nelson CEO, Chris Chen Executive Board Chair

Read Time 3 Minutes

ChenMed announced a leadership change that will help guide the company’s ambitions to provide more seniors with better health outcomes.

Effective February 1, 2024, Chris Chen, ChenMed’s Chief Executive Officer, will transition to the role of Executive Chair of the Board and Steve Nelson, the company’s President, will elevate to serve as ChenMed’s CEO, leading management and operations.

Headquartered in Miami, ChenMed is a privately owned medical and technology company that delivers the high-touch and personalized primary care Medicare-eligible seniors need to enjoy better health. Named a Fortune “Change the World” company, twice-named a “Most Loved Workplace” by Newsweek, and a Certified Best Place to Work® by the Best Place to Work Institute, ChenMed brings concierge-style medicine and better health outcomes to the neediest populations.

ChenMed brands include Chen Senior Medical Center, Dedicated Senior Medical Center, JenCare Senior Medical Center, and IntuneHealth™. Thanks to its leading value-based, healthcare technology organization, Curity™, ChenMed also was recently named “Best Places to Work in IT” by Computerworld.

“My father’s vision for the company and our family’s commitment to bring our model of health care to those who need it most is now enabling hundreds of thousands of people to live healthier, more secure lives,” said Chris Chen.

“Steve Nelson’s expansive knowledge of health care, his skill in executing against a value-based care model, and his leadership values will position him as CEO to help us reach more people who can benefit from ChenMed’s brand of better health and well-being.”

Steve Nelson most recently served as the Co-Chairman and Chief Executive Officer of Duly Health and Care, one of the largest multispecialty independent provider groups in the U.S. with more than 1,000 primary care and specialty care physicians and more than 7,000 team members across 150 locations.

Prior to Duly, Steve spent 15 years at Unit­edHealth­ serving in leadership positions in both the Commercial and Government businesses. He served as the CEO of UnitedHealthcare, making the $190 billion division of UnitedHealth Group number one nationally in Medicare Advantage. He oversaw the commercial and government-subsidized health insurance businesses, including Medicare Advantage, which covered over five million seniors. He drove efforts that resulted in increased growth, employee engagement and customer satisfaction.

Christopher Chen added, “I am confident that the combination of strengths within the partnership between Steve and me can accelerate growth to provide unprecedented access to patients around the country who deserve quality, affordable and coordinated care.”

Additional leadership changes will include Mike Redmond, ChenMed’s Chief Financial Officer. He will remain at ChenMed and transition to the role of Special Advisor to the CEO and Board of Directors and Mike Bruff, the company’s Executive Vice President of Finance, will elevate to serve as Chief Financial Officer.

ChenMed presently operates more than 130 senior medical centers in 15 states throughout the country and remains dedicated to the founding principle that underserved seniors deserve access to exemplary primary care to keep them healthy and out of the hospital. These leadership changes will build upon the company’s success in serving individuals who have historically lacked access to coordinated health care, as it expands its presence to seniors in more areas of the country who can benefit from the preventive care model that ChenMed provides.

“Having spent more than thirty years in health care, my time within this company this past year has enabled me to witness what true value-based care looks like, and how it can improve peoples’ lives and transform healthcare in this nation,” said Steve Nelson. “ChenMed delivers this care peerlessly, and I am honored to have a partner like Chris Chen.”

To learn more about ChenMed, please visit www.chenmed.com

By Nikki Cabus

ChenMed, a leading primary care provider, recognized for using intelligence and automation in HR practices

Read Time 3 Minutes

ChenMed, a national leading primary care provider based in South Florida, was recently recognized at the Phenom Intelligent Talent Experience Awards as this year’s Intelligent Talent Experience: Advocate of the Year.

Phenom, a purpose-driven HR tech company, recently announced the winners of the Phenom Intelligent Talent Experience Awards, recognizing organizations for exceptional achievements using intelligence, automation and experience to hire employees faster, develop them to their full potential and retain them longer. Through AI-powered solutions, employers increased efficiencies, and saved valuable time for all talent stakeholders — candidates, recruiters, managers, employees, HR and HRIS teams. Award recipients were honored at IAMPHENOM, the company’s premier conference for human resources hosted in Philadelphia.

“We’re celebrating the organizations whose platform use and partnerships are driving lasting impact across their businesses, their industries, their teams and HR as a whole,” said Jess Elmquist, Chief Human Resources Officer at Phenom.

On a mission to hire faster and better and simultaneously empower employee development and mobility with a talent marketplace, ChenMed is a model example for hypergrowth peers. By infusing hyper-personalized experiences into their hiring, development and retention strategies, ChenMed has increased quality applies, reduced time to fill and improved employee retention despite a challenging talent landscape.

When three out of every four professionals in healthcare are looking to leave the industry, providing a better talent experience is no longer optional — it’s critical to hire, develop, and retain workers.

Being a rapidly-growing primary care provider, ChenMed knows this firsthand. To succeed, they needed:

  • A reliable, robust talent community of quality candidates
  • An improved candidate experience for both internal and external job seekers
  • Automated, time-saving talent acquisition processes for recruiters

ChenMed is a family-owned, family-oriented organization serving underserved moderate-to-low-income seniors with complex chronic diseases. The company’s high-touch, VIP, preventive primary care works for patients and team members. Unlike typical primary care providers, ChenMed has a much lower doctor-patient ratio which allows doctors to spend more time with their patients, getting to know them and their concerns so we can better serve them. ChenMed has 100+ centers across 15 states and is a privately held and physician-led company.

“Because we’re in hypergrowth, we’re looking for ways to automate things so our recruiters don’t have to do them. Phenom helps us do that so our recruiters aren’t bogged down by administrative tasks and have time to spend with candidates,” stated Christin Davis, ChenMed’s Managing Director of HR Operations and Technology.

Above all, the ChenMed culture is what’s most important for Davis and her team to maintain: “This company’s mission is simple: helping seniors live longer and healthier lives. The only way to manage that mission is to buy into it. Now that we can easily see who identifies with our culture, it’s easier to make the right hiring choices.”

ChenMed is using the Phenom Intelligent Talent Experience platform to increase applies, reduce time to fill, and level employee turnover. Through AI-powered solutions, ChenMed is increasing efficiencies and saving valuable time for candidates, recruiters, managers, employees, HR, and HRIS teams and in a candidate-driven market time could cost you.

Additionally, when candidates have options, a streamlined professional and timely process helps give candidates the first impression they are looking for and HR professionals not lose out on that next best candidate.

Phenom has a purpose of helping a billion people find the right job. Through AI-powered talent experiences, employers are using Phenom to hire employees faster, develop them to their full potential, and retain them longer. The Phenom Intelligent Talent Experience platform seamlessly connects candidates, employees, recruiters, hiring managers, HR and HRIS — empowering over 500 diverse and global enterprises with innovative products including Phenom Career Site, Chatbot, CMS, CRM, AI Scheduling, Video Assessments, Campaigns, University Recruiting, Talent Marketplace, Career Pathing, Gigs, Mentoring, and Referrals.

Phenom has earned accolades including: Inc. 5000’s fastest-growing companies (3 consecutive years), Deloitte Technology’s Fast 500 (4 consecutive years), five Brandon Hall ‘Excellence in Technology’ awards including Gold for ‘Best Advance in AI for Business Impact,’ Business Intelligence Group’s Artificial Intelligence Excellence Awards (3 consecutive years), and a regional Timmy Award for launching and optimizing HelpOneBillion.com (2020).

Click here to read more about all award recipients.

ChenMed Names Steve Nelson CEO, Chris Chen Executive Board Chair
ChenMed, a leading primary care provider, recognized for using intelligence and automation in HR practices