Network Services Manager

Summary:  Manages and directly supervises a team that provides comprehensive network, telecommunication, and datacenter services & strategies for the Palm Beach Atlantic University (PBAU). Responsible for the development of PBAU’s Local Area Network & Wide Area Network (LAN/WAN), wireless networks, Storage Area Network Infrastructure and virtual environments. Ensures the planning, acquisition, installation, change management, maintenance, and research for recommendations of network, telecommunication, and datacenter system upgrades and improvements. Serves as the Senior Network Engineer and subject matter expert for the University, providing guidance to the Network Services team as required on capital upgrades as well as yearly initiatives. Develops processes and procedures to drive department efficiencies. Assists in development, and meeting of, departmental budget. Reviews and manages virtual environment, LAN/WAN performance and controls. Tests, maintains and implements plans and procedures for disaster recovery.  Excelling in verbal and written communication skills, the Director will manage and supervise the ITS team, work with other PBA employees and outside vendors in a professional and effective manner.

Establishes, develops, and implements policies and procedures for data network, datacenter equipment, LAN/WAN infrastructure and operating systems. Provides network system performance, utilization, compliance, quality and trend reports. Participate in the development of and take ownership of applicable security policies.

Qualifications:  The successful candidate will excel in supervision, project management and customer service.  A proven track record in network security and reliability is required with an ability to develop, implement and manage network security policies, plans and procedures is required. Excellent communication skills and teamwork ability is key as this position requires closely working with the Network Securities team as well as employees across the university.

Education and/or Experience:  A bachelor’s degree (B.A. or B.S.) from a four-year college or university is required. Major in computer science, business, or related field is preferred.  Seven to ten years of experience or related field preferred.

All candidates must submit application documents through the university url.