Senior User Experience Designer

Modernizing Medicine delivers truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference.

Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that help our clients maximize their efficiencies.

ModMed is hiring a seasoned Senior User Experience Designer to execute innovative approaches in the pursuit of the highest quality user experience for our clients. As a Senior UX Designer, you will be working in a collaborative, energetic, dynamic, and creative environment to design a highly effective user experience for our emerging and existing web and mobile healthcare products and services.

The Role:

• Use design tools to build a comprehensive view of the current state of end-user experience in different journeys as well as the aspirational state
• Collaborate on the definition of UX design standards and on the design of longer-term projects
• Identify downstream implications of changes and how design decisions might impact other product areas
• Advocate for the customer through user-centered design methodologies to strategically define ideal customer experiences
• Lead cross-functional, cross-company initiatives and mentor designers in UX best practices, methodologies, and tools used to deliver artifacts
• Acts as a thought leader by identifying ways to continually enhance the end-user experience
• Create wireframes, storyboards, mockups, and screen flows
• Develop prototypes that can be tested by users, or presented to stakeholders and teammates for feedback
• Develop personas and customer journey maps to inform product design decisions
• Analyze user feedback and iterating to enhance the user experience
• Contribute to the creation and evolution of design principles, guidelines and patterns

Skills & Requirements:

• Bachelor’s or Master’s degree in Interaction Design, Human-Computer Interaction (HCI), Human-Centered Computing (HCC), Cognitive Psychology, or other relevant programs.
• 5+ years of product or user experience spanning web, native mobile (iOS), and enterprise application design required
• Experience in financial services, and/or healthcare, specifically practice management software preferred
• A relevant portfolio of work illustrating user-centered design solutions (e.g. personas, customer journey maps, wireframes, mockups, workflows, design specs, etc.)
• Fluency in best practices for information architecture and interface design, as well as strong knowledge of usability principles and techniques
• Proficiency in design tools such as the Adobe Creative Cloud, Figma or Sketch and prototyping tools like InVision or Axure
• Effective communication, presentation and interpersonal skills
• Problem solving and analytical skills
• Highly collaborative and a UX Advocate
• Self starter with a proactive work ethic
• Ability to work in a fast paced, dynamic and agile environment

Modernizing Medicine Benefit Highlights:

• Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
• Employee Resource Groups
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!