Digital Account Manager

We are currently looking for a highly motivated and proactive Digital Account Manager to join our talented and growing team. As a Digital Account Manager, you will act as the liaison between our clients and service team members, ensuring that clients’ campaign requirements are met while working closely across departments to deliver outstanding results. This is not a remote position but a hybrid schedule will be provided. The requirements and responsibilities of this position are listed below.

Responsibilities:

• Assist in the execution of day-to-day tasks needed to develop world-class digital marketing and social media campaigns to ensure success for our clients

• Work with multiple clients at one time, ranging from smaller projects to complex projects with the goal of meeting or exceeding team and client expectations

• Making sure goals are hit on time and efficiently

• Communicating project information to the appropriate departmentalized teams to ensure that the solution addresses the client’s campaign requirements

• Identify and resolve issues and manage risks, using critical thinking and problem-solving skills via creative solutions

• Communicate effectively with clients, providing regular updates and reports on campaigns progress

Requirements:

• 2+ years of experience in a similar role, ideally within a digital marketing agency

• Strong interpersonal and communication skills, with a demonstrated ability to build trust with clients and team members

• Excellent project management skills, including the ability to prioritize effectively, manage multiple projects, and meet deadlines

• Knowledge of the digital marketing landscape, including working knowledge with SEO, PPC, social media, email marketing, web development, and/or other digital marketing services

• Ability to identify and resolve issues and manage risks, using critical thinking and problem-solving skills to find creative solutions

• Self-starter with a positive and proactive attitude, who is comfortable working independently and as part of a team

Perks and Benefits:

• Hybrid Schedule

• Health insurance

• Dental Insurance

• 401k matching

• Paid Holidays

• Paid Time Off (PTO)

• Unlimited Time Off (UTO)

• Employee Referral Commission Program

• Monthly Office Parties

• Team outings

• Opportunity for weekly prizes

• Ongoing Training (DR Classroom, Certifications, etc.)

• High-energy work environment.

• Transparent, open communication culture

• Snacks, snacks, and more snacks

• Downtown location (so many restaurants!)

• Free downtown parking 24/7