OutPLEX, an international digital transformation and omnichannel business process outsourcing company, globally operationalizes CXaaS for some of the most recognized brands and is the world’s largest provider of digital messaging supported by more than 2,000 employees in three countries.
For 20+ years, OutPLEX has successfully serviced multiple government agencies and private industries in verticals such as, retail, financial, healthcare, insurance, energy, technology, travel, telecommunications, and more.
OutPLEX is industry recognized as a top 50 business process outsourcing organization and is PCI certified.
All OutPLEX employees are background checked, tested, and screened. OutPLEX has certified over 25,000 candidates, with over 2,000 new candidates applying monthly worldwide.
Today, OutPLEX is redefining customer experiences by coupling conversational AI with human engagement experts, enabling organizations to increase customer satisfaction through complex interactions, while maximizing ROI.
To learn more about OutPLEX, visit https://outplex.com/ or follow them on LinkedIn.