The Systems Administrator is a hands-on position that installs, upgrades, configures, monitors, and performs problem determination for servers and software in physical/virtual and Cloud Windows and Linux environments.   Plans and communicates system outages and activities. Helps to create and maintain documentation for all department activities.  Adheres to all Service Request, Incident, and Change Management policies and procedures.   Responsible for a broad range of systems, security administration, and operations in physical/virtual and Cloud environments.  Assists project teams as requested and participates in overall support rotation.

DUTIES AND RESPONSIBILITIES: 

Individual may perform any combination of the functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements.

• Perform daily system and tool checks to verify the integrity, performance, backup, and availability of servers and resources in physical/virtual and Cloud environments.
• Install, configure, test, and maintain operating systems, application software and system management tools in physical/virtual and Cloud environments.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization.
• Perform troubleshooting as required and participate in problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Adheres to all procedures and policies including the use of Incident and Change Management.
• Creates and maintains detailed technical support and process documentation.
• Gathers and formats data for Key Performance Indicators (KPI).
• Establishes, maintains and manages service accounts.
• Assist with vulnerability scanning and penetration testing.
• Research and recommend innovative, and where possible automated, approaches for system administration tasks.
• Actively participates in the implementation of disaster recovery and business continuity capabilities.
• Performs capacity monitoring and assists with short and long-term capacity planning.
• Perform on-call responsibilities and after-hours duties as necessary.

The preceding functions are examples of the work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change, or rescind work assignments and make a reasonable accommodation as needed.

QUALIFICATIONS:

Required:

• 3+ years of experience administering Windows Server operating systems.
• 1+ years of experience administering servers and services in the Azure Cloud including the ability to build, configure and modify an Azure VM.
• Working knowledge of Linux operating system, esp. process and system monitoring facilities.
• Ability to analyze and tune performance issues by leveraging various industry-standard monitoring and reporting tools.
• Operational knowledge of all aspects of DNS.
• Ability to troubleshoot and perform routine maintenance on servers, computers and peripheral equipment.
• Assign configuration of authentication authorization of directory services.
• Enterprise backup and recovery procedures for corrupted domain controller.
• Operational knowledge of RPO and RTO for backups.
• Technical documentation and communication skills with the ability to articulate clearly and concisely, technical information to non-technical staff, both orally and in writing; prepare clear, detailed instructions.
• Exhibits mature organization and time management skills.

Education:

Required: 

Bachelor’s degree or equivalent

PHYSICAL DEMANDS (per observation of incumbents in this position):

Standing   10% per day
Sitting       80% per day
Walking     5% per day
Stooping    5% per day
Lifting  Ability to lift up to 20 lbs. unassisted
Computer Work   80% per day
Telephone Work  10% per day
Reading   10% per day
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.